Refund policy

Return & Refund Policy

At Bratt N Boujie Hair, all sales are final. We do not accept voluntary returns or exchanges or offer refunds for buyer’s remorse, change of mind, incorrect length or texture selection, or ordering the wrong item.

Please carefully review all product descriptions, wig lengths, textures, colors, density details, and customization requirements before completing your purchase.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or materially different from the item you purchased, please contact brattnboujiehair@gmail.com promptly with your order number and clear photos or videos so we can review the issue.